Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the Carolina Blind Crafters website located at www.carolinablindcrafters.com and any content, information, and services made available through it (collectively, the “Site”). The Site is operated by Carolina Blind Crafters, LLC (“Carolina Blind Crafters,” “we,” “us,” or “our”).

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you should not use the Site.

2. Who We Are

Carolina Blind Crafters is a familyowned window treatment company serving the Greater Charlotte and Raleigh–Durham markets, providing custom blinds, shades, shutters, and related products and services for residential and commercial properties.

3. Information We Collect

We collect information that you provide directly to us and information that is collected automatically when you use our website.

3.1 Information You Provide

You may provide information to us when you:

  • Submit a contact form or request a free in-home consultation through our website.
  • Call our offices to ask questions or schedule services.
  • Request additional information about our blinds, shades, shutters, or other window treatments.
  • Communicate with us by email, phone, or other channels, including testimonials or reviews you choose to share.

This can include:

  • Contact details (name, email address, phone number, city/area).
  • Property-related information you share (type of home or business, number and type of windows, style preferences, budget range).
  • Appointment and project details (consultation dates, measurements, selected products and options, installation information).
  • Any other information you choose to provide in free-text fields or conversations.

3. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in any way that violates applicable federal, state, or local law or regulation.
  • Interfere with or disrupt the operation of the Site or any servers, networks, or systems connected to the Site.
  • Attempt to gain unauthorized access to any portion of the Site, other accounts, or computer systems.
  • Use any automated means (such as bots, crawlers, or scrapers) to access the Site for any purpose that is not expressly permitted.
  • Introduce viruses, malware, or other harmful material.

We reserve the right to suspend or terminate your access to the Site if we believe you have violated these Terms.

Information on the Site

The content on the Site is provided for general informational and promotional purposes related to our products and services, such as blinds, shades, shutters, roller shades, and other window treatments, as well as explanations of features, benefits, and design options.

We make reasonable efforts to keep the information accurate and up to date, but we do not warrant that any content on the Site is complete, current, or errorfree. Product availability, features, fabrics, and pricing may change over time and may vary by location or project.

5. No Design or Installation Guarantee

The descriptions, photos, testimonials, and examples on the Site are intended to illustrate what we can do for our customers, but individual results and design outcomes may vary. Any estimates, timelines, or recommendations provided through the Site or during consultations are subject to onsite measurements, product availability, and other practical considerations.

Final terms for any purchase, including pricing, product specifications, warranties (if any), and installation details, will be confirmed directly with you in writing (such as a quote, order form, or contract) and will govern that specific project.

6. Scheduling Consultations and Services

You may request a free inhome consultation or ask questions by using the contact form on the Site or by calling our offices. Booking requests are not confirmed until we respond and schedule a specific date and time with you. We reserve the right to decline or reschedule consultations based on availability, service area limitations, or other reasonable factors.

7. Intellectual Property

The Site and its content, including text, images, graphics, logos, design elements, and other materials, are owned by or licensed to Carolina Blind Crafters and are protected by intellectual property and other laws.

You are granted a limited, nonexclusive, nontransferable license to access and use the Site for your personal, noncommercial use in evaluating our products and services. You agree not to:

  • Copy, reproduce, modify, distribute, or publicly display any content from the Site without our prior written consent.
  • Remove or alter any copyright, trademark, or other proprietary notices.
  • Use any trademarks, trade names, or logos of Carolina Blind Crafters without our express written permission.

8. User Submissions and Testimonials

If you choose to submit feedback, reviews, testimonials, photos, or other content to us (for example, via email, forms, or review platforms), you grant Carolina Blind Crafters a nonexclusive, royaltyfree license to use, reproduce, and display that content in connection with our business, including on the Site and in marketing materials.

You represent and warrant that:

  • You have the right to provide such content.
  • Your submissions do not infringe any thirdparty rights or contain unlawful or offensive material.

We may edit or decline to post any submissions in our discretion.

9. Links to ThirdParty Sites

The Site may contain links to thirdparty websites or services, such as review platforms or social media pages, that are not owned or controlled by Carolina Blind Crafters. We are not responsible for the content, privacy policies, or practices of any thirdparty sites. Accessing or using thirdparty sites is at your own risk and may be subject to separate terms and conditions.

10. Disclaimer of Warranties

THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERRORFREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

11. Limitation of Liability

To the maximum extent permitted by law, Carolina Blind Crafters, its owners, employees, and agents will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of, or inability to use, the Site, even if we have been advised of the possibility of such damages.

To the extent any liability is found, our total aggregate liability arising out of or related to your use of the Site shall not exceed one hundred U.S. dollars (US $100).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Carolina Blind Crafters, its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms or your misuse of the Site.

13. Governing Law and Venue

These Terms and your use of the Site are governed by the laws of the State of North Carolina, without regard to its conflict of laws rules.

Any legal action or proceeding arising out of or relating to these Terms or the Site shall be brought exclusively in the state or federal courts located in North Carolina, and you consent to the jurisdiction of such courts.

14. Changes to the Site and These Terms

We may update, modify, or discontinue any part of the Site at any time, including content, features, or availability, without prior notice. We may also revise these Terms from time to time. The “Last updated” date at the top of this page indicates when these Terms were most recently changed.

Your continued use of the Site after any changes become effective will constitute your acceptance of the revised Terms.

15. Contact Information

If you have questions about these Terms or the Site, please contact us at:

Carolina Blind Crafters, LLC
4746 Sweden Rd. Suite A2
Charlotte, NC 28273

Phone – Charlotte: 7049601799

Phone – Raleigh: 9197474963

Email: customerservice@carolinablindcrafters.com

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